KTM Distribution Sdn Bhd, a wholly owned subsidiary of KTM Berhad, is a company that provides courier and parcel distribution services within Malaysia & Singapore. In line with our expansion, we invite self driven, motivated and dedicated individuals to join us as:
CALL CENTRE SUPERVISOR / CALL CENTRE CLERK
Responsibilities:
- To handle customer’s enquiry and other related matters
- To entertain customers’ complaints
- Provide an accurate, efficient and quality service that exceeds the customer’s expectations
- Provide customer support and assistance
- Good telephone etiquette
Requirements:
- Minimum SPM, STPM or Diploma in any field
- Possess at least 1 year related working experience
- Strong integrity, positive attitude, self-driven and able to work under pressure
- Good Common sense and interpersonal skills
- Possess excellent communication skills both in English and Bahasa Malaysia
Interested candidates are invited to write in / e-mail their detailed resumes stating current and expected salary together with a recent passport-sized photograph (n.r.) before 28 January 2011 to:
Human Resource & Administration Manager
KTM Distribution Sdn Bhd.
Tingkat 1, Bangunan Stesen Keretapi,
Jalan Sultan Hishamuddin,
50500 Kuala Lumpur
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